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Frequently Asked Questions

Need help?

Here you'll find answers to common questions about our candles.
If you need more help, feel free to reach out to us directly.

We advise burning the candle long enough for the entire surface to melt on the first use.

The wick is probably too long, so just trim it!

Your sahara candle will have a total burn time of approximately 80 hours, but burning for no more than 3 hours is recommended.